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Trickle is a community of lifelong learners where you can discover curated insights and share your own knowledge

Trickle is a community of lifelong learners to discover and share knowledge

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Streams Illustration

What is Trickle?

Trickle is a community of lifelong learners where you can discover curated insights and share your own knowledge.

HOW IT WORKS

Disagreements can escalate and get ugly

Chapter 5 Disagreements can escalate into confrontations

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We often say the wrong things in confrontations:

  • Stakes are high, so emotions are involved.
  • We are uncomfortable with our negative emotions.
  • We frame the issue into a question of who is right and who is wrong by immediately advocating our position.
  • We don’t consider how others might interpret what we’ve said.
  • We perceive people who disagree with us as biased.

When a disagreement escalates into a conflict it can be damaging to the relationship of the people involved and the organization they are a part of. If conflict escalates people tend to get entrenched in their positions and negative behaviors begin to manifest: flaring tempers, raised voices, body language becoming defensive or aggressive. It’s important that the disagreement is recognised and that escalation is avoided.

Escalation of Conflicts by The Danish Centre for Conflict Resolution

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