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Trickle is a community of lifelong learners to discover and share knowledge

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What is Trickle?

Trickle is a community of lifelong learners where you can discover curated insights and share your own knowledge.

HOW IT WORKS

Listening is a key part of disagreeing

Chapter 6 Productive disagreements require an open mind

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Most people do not listen with the intent to understand; they listen with the intent to reply.
Stephen Covey Share this expert SC Stephen Covey , The 7 Habits of Highly Effective People

Often in the heat of a discussion, we make assumptions about what the person is going to say and don’t really listen to their argument. While they are speaking we are trying to formulate a response. In order to get the most out of a disagreement, it’s important to shut up and listen to what others have to say.

Using active listening techniques can help:

  • Hold back your opinion: The first step is to stop talking. Don’t start defending your own position until you’ve heard the full argument.
  • Focus on the speaker: Avoid distractions or multi-tasking.
  • Repeat: Paraphrase what you’ve heard in your own words to show understanding, but avoid judging or disagreeing yet.
  • Be curious: Ask open-ended questions to draw out more information to really understand the reason for the disagreement.
  • Reply: Once you’ve really understood – explain your position.
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